Privacy Policy

At our online platform, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit or make a purchase through our site.

Information We Collect
We collect personal information that you provide voluntarily when using our site, such as your name, shipping address, billing address, and payment details necessary to process orders for our handmade cosmetic products. Additionally, we may collect information related to your browsing activities on our platform, including device information, IP address, and cookies, to enhance your user experience.

Use of Your Information
The personal data collected is used solely for the purposes of processing orders, managing payments, delivering products, responding to customer inquiries, and providing customer support. We may also use anonymized data to improve our products and services, optimize our website performance, and comply with legal obligations.

Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your data may be shared only with trusted service providers who assist us in operating our business, such as logistics partners and payment processors, and only to the extent necessary to fulfill your orders. All third parties are required to maintain the confidentiality and security of your information and comply with applicable data protection laws.

Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to personalize content, remember your preferences, and analyze site traffic. You can control cookie settings through your browser preferences, but please note that disabling cookies may affect the functionality of our site.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and regular security assessments to maintain a high standard of data protection.

Your Rights Under Applicable Data Protection Laws
You have the right to access, correct, or request deletion of your personal information held by our platform. You may also object to or restrict certain processing activities and have the right to data portability. To exercise these rights or to make inquiries about your data, you may contact us at our physical address provided below.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once the data is no longer required, it will be securely deleted or anonymized.

International Data Transfers
As our operations are based in Seoul, South Korea, your information may be processed within our country. We ensure that any international transfers comply with applicable data protection regulations, including GDPR, providing adequate safeguards to protect your personal information.

Children's Privacy
Our platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn that we have collected such data unintentionally, we will take steps to delete it promptly.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly. Continued use of our site after changes indicates your acceptance of the updated terms.

Contact Information
For any questions or requests regarding your personal data or this Privacy Policy, you can reach us at our physical office located in the city centre of Seoul, South Korea.

Thank you for trusting our handmade cosmetics online shop. We are dedicated to respecting and protecting your privacy as you enjoy our products and services.